Privacy policy

Renas Academy ("Renas Academy," "we," "us," or "our") respects your privacy and is committed to handling personal information responsibly, transparently, and securely.

This Privacy Policy explains how we collect, use, disclose, retain, protect, and otherwise handle personal information when you visit our website, submit an application, request information about one of our programs, enroll in a course or bootcamp, attend an event, communicate with our team, participate in career services, or otherwise interact with Renas Academy.

We encourage you to read this Privacy Policy carefully before providing us with personal information.

By using our website or services, submitting information to us, or otherwise interacting with Renas Academy, you acknowledge that your personal information may be handled as described in this Privacy Policy, subject to applicable Canadian privacy laws and any additional consent that may be required.

1. About Renas Academy

Renas Academy provides technology education, professional training, career-development programs, bootcamps, workshops, events, and related educational services.

Our programs may include areas such as software quality assurance, QA automation, Playwright automation, data analytics, career preparation, and other technology-related subjects.

Depending on the program or service, students and prospective students may interact with Renas Academy through our website, online application forms, video-conferencing platforms, learning-management systems, email, telephone, messaging services, career-support tools, payment providers, and other digital services.

This Privacy Policy applies to personal information handled by Renas Academy through these activities unless a different privacy notice is specifically provided.

2. Privacy Laws That May Apply

Renas Academy operates in Ontario, Canada.

We handle personal information in accordance with applicable Canadian privacy requirements, including the Personal Information Protection and Electronic Documents Act ("PIPEDA") where applicable, as well as other federal or provincial laws that may apply to particular activities.

PIPEDA establishes principles relating to accountability, identifying the purposes for collecting information, consent, limiting collection, limiting use and disclosure, retention, accuracy, safeguards, openness, individual access, and the ability to challenge an organization’s privacy practices.

Certain additional laws may apply to specific communications or activities. For example, commercial electronic communications may also be subject to Canada’s Anti-Spam Legislation ("CASL").

Where another applicable law provides you with additional privacy protections, we will handle your personal information in accordance with those requirements.

3. What Is Personal Information?

For the purposes of this Privacy Policy, "personal information" generally means information about an identifiable individual.

Personal information may include information that identifies you directly, as well as information that could reasonably be connected with you when combined with other information.

Depending on how you interact with Renas Academy, personal information may include your name, email address, telephone number, mailing address, education history, employment information, career goals, application information, payment information, course participation information, communications with us, website activity, technical device information, and other information you choose to provide.

Information that has been anonymized or aggregated so that it can no longer reasonably identify an individual may not be considered personal information under applicable law.

4. Personal Information We May Collect

The information we collect depends on your relationship with Renas Academy and the services you use. We may collect the following categories of information:

Identity and contact information: Your first and last name, email address, telephone number, city, province, country, mailing address, and preferred method of communication.
Application information: The program you are interested in, preferred course format, desired start date, educational background, employment status, current or previous occupation, experience level, technical skills, career goals, reasons for applying, availability, and information you voluntarily provide in application questions.
Education information: Schools attended, degrees, diplomas, certifications, training programs, technical courses, and professional-development experience.
Employment and career information: Current or previous employers, job titles, industry, years of experience, LinkedIn profile, GitHub profile, portfolio, resume, professional interests, target job roles, and career objectives.
Enrollment and student information: Selected program, cohort, attendance, assignment status, projects, assessments, instructor feedback, participation information, completion status, certificates, and communications with instructors or support staff.
Payment and transaction information: Tuition amounts, payment status, refunds, invoices, transaction identifiers, financing or payment-plan information, and limited payment-related information supplied by payment processors. We generally expect payment-card information to be processed by third-party payment providers rather than stored directly by Renas Academy.
Career-services information: Resumes, cover letters, portfolios, interview preparation materials, employment preferences, job-search activity shared with us, mock-interview feedback, and information voluntarily provided for career support.
Communication information: Emails, telephone inquiries, support requests, chat messages, application conversations, feedback, survey responses, and other correspondence with Renas Academy.
Event information: Registrations for webinars, workshops, information sessions, open houses, networking events, and other Renas Academy activities.
Audio or video information: Where classes, meetings, interviews, workshops, webinars, or other sessions are recorded and where appropriate notice or consent has been provided.
Website and technical information: IP address, device type, browser type, operating system, approximate location derived from an IP address, referring pages, pages viewed, links clicked, session information, timestamps, and similar technical information.
Cookie and analytics information: Information generated through cookies, pixels, analytics services, advertising technologies, and comparable digital tools where those technologies are used.
Marketing preferences: Whether you have requested information about programs, subscribed to newsletters, registered for events, consented to promotional communications, or unsubscribed from certain communications.
Referral information: How you heard about Renas Academy and, where applicable, the name or referral code of someone who referred you.
Feedback and testimonials: Reviews, survey responses, student success stories, photographs, video testimonials, or other materials that you voluntarily provide and, where appropriate, authorize us to publish.
Other information you choose to provide: Information shared when communicating with us, submitting an application, participating in a course, completing a survey, requesting support, or otherwise interacting with Renas Academy.

We aim to collect only information that is reasonably necessary for the purposes identified at or before the time of collection.

5. Information You Provide When Applying

When you select Apply Now, request admission information, or submit an application for a Renas Academy program, we may ask you to provide information necessary to understand your interests, experience, availability, and goals.

Application questions may ask about your educational background, employment history, technical experience, preferred program, intended start date, learning format, career objectives, availability, and reasons for wanting to participate in a particular program.

We use application information to review your application, determine whether a program may be appropriate for you, communicate with you about admissions, recommend relevant programs where appropriate, schedule admissions conversations, and support the enrollment process.

Submitting an application does not necessarily guarantee admission to a particular program.

We encourage applicants not to provide sensitive personal information that is unrelated to the application process.

6. Information Collected During Enrollment

If you enroll in a Renas Academy course or program, we may collect additional information necessary to administer your participation.

This may include your program, cohort, instructor, class schedule, attendance, assignments, assessments, projects, feedback, completion status, communications, student-support requests, and certificate information.

We may also maintain records reasonably necessary for academic administration, customer support, accounting, legal compliance, dispute resolution, program improvement, and verification that a student completed a particular Renas Academy program.

7. Career Services

Certain Renas Academy programs may include career-development or employment-readiness services.

If you choose to participate, we may collect information such as your resume, LinkedIn profile, GitHub profile, portfolio, career interests, target roles, preferred industries, interview-preparation materials, employment goals, and other information relevant to the career support you request.

Career services may include resume support, LinkedIn guidance, portfolio reviews, mock interviews, technical interview preparation, behavioural interview preparation, job-search education, networking activities, and other career-development support.

Participation in career services does not guarantee employment, an interview, a particular salary, or any other employment outcome.

Where Renas Academy wishes to share your profile or information directly with an employer, recruiter, hiring partner, or another external organization, we will do so in accordance with applicable privacy requirements and any consent that may be required.

8. How We Collect Personal Information

We generally collect personal information directly from you.

For example, we may collect information when you visit our website, complete an application, submit a contact form, register for an event, enroll in a course, make a payment, attend a class, submit an assignment, communicate with an instructor, request career support, subscribe to communications, participate in a survey, or contact our team.

In certain situations, information may also be provided to us by another person or organization. For example, an employer may register an employee for company-sponsored training, a referral partner may provide information in connection with a referral, or a service provider may provide transaction or technical information relating to the services it performs for us.

Where appropriate, we expect third parties providing personal information to Renas Academy to have authority to provide that information.

9. Why We Collect and Use Personal Information

We may collect and use personal information for purposes reasonably related to operating Renas Academy and providing our services.

These purposes may include responding to inquiries, processing applications, evaluating program suitability, administering admissions, enrolling students, delivering training, providing student support, managing accounts, processing tuition payments, managing refunds, issuing invoices, providing educational resources, administering classes, tracking course completion, providing certificates, supporting career-development activities, communicating important program information, organizing events, responding to technical issues, improving programs, conducting surveys, maintaining security, preventing misuse, maintaining business records, meeting legal obligations, and protecting the rights of Renas Academy, our students, and others.

We may also use information to understand how prospective students discover our services, evaluate the performance of our website, improve the application process, develop new programs, assess demand for courses, understand student experiences, and improve the overall quality of our services.

Where required, we will obtain appropriate consent before using personal information for a materially different purpose.

11. Information We Require Versus Optional Information

Not every question we ask is necessarily required. Where practical, we may identify information that is mandatory and information that is optional.

Certain information is necessary for us to process applications, provide courses, process payments, maintain student records, or deliver particular services.

If you choose not to provide information that is reasonably required for a service, we may not be able to process your application, enroll you, complete a transaction, or provide that particular service.

You are generally not required to provide information that is unrelated to the service you have requested.

12. Sensitive Information

Some personal information may be considered more sensitive depending on the circumstances.

For example, financial information, government identification, account credentials, certain employment information, or information relating to accommodation requests may require a higher degree of protection.

We ask that you not provide highly sensitive information unless we specifically request it and it is reasonably necessary for the relevant purpose.

If you believe sensitive information has been submitted to us unnecessarily, you may contact us to discuss whether it can be removed.

13. Payments

Payments for Renas Academy courses or services may be processed through third-party payment providers.

Depending on the payment option you select, a payment provider may collect information such as your name, billing address, payment-card details, bank information, transaction amount, transaction date, and other information needed to process the transaction.

Renas Academy may receive transaction confirmations, payment status, limited payment identifiers, billing information, or other information necessary for accounting and customer support.

The payment provider’s handling of personal information may also be governed by its own privacy policy and terms. We encourage you to review the privacy information provided by any payment provider before submitting payment information.

14. Payment Plans and Financing

If Renas Academy makes installment plans, financing, or third-party financing options available, additional information may be required.

Where financing is provided by an independent third-party provider, that provider may separately collect and evaluate information according to its own privacy practices and eligibility criteria.

Unless specifically stated otherwise, an independent financing provider’s decisions are not controlled by Renas Academy.

We may receive information about the status of financing or payments where necessary to administer enrollment.

15. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate website functionality, remember user preferences, understand website traffic, improve performance, maintain security, measure marketing effectiveness, and provide a better user experience.

A cookie is a small piece of information that may be stored on your browser or device when you visit a website.

Some cookies may be necessary for the website to function properly. Other cookies may support analytics, preferences, performance measurement, or advertising.

Where required by applicable law, we will provide appropriate information and choices relating to non-essential tracking technologies.

You can also use your browser settings to block or delete certain cookies. Disabling cookies may affect the functionality of some areas of our website.

16. Website Analytics

We may use analytics technologies to understand how visitors use the Renas Academy website.

Analytics information may help us understand matters such as which pages are visited, how long users remain on particular pages, which devices or browsers are commonly used, where traffic originates, and how visitors navigate through the website.

We use this information to improve website design, content, performance, program information, and the user experience.

Depending on the analytics technology being used, information may be processed by a third-party analytics provider. Where such information constitutes personal information, we handle it in accordance with this Privacy Policy and applicable privacy requirements.

17. Advertising and Marketing Technologies

Renas Academy may use digital advertising platforms to promote programs, workshops, events, or educational content.

Depending on the services used, advertising providers may use cookies, pixels, device identifiers, or similar technologies to measure advertising effectiveness or help deliver relevant advertisements.

Where required, appropriate consent or choices will be provided for these activities.

You may also be able to control certain advertising preferences through your browser, device settings, cookie controls, or the settings provided by the relevant advertising platform.

18. Email, SMS, and Marketing Communications

We may communicate with you about an application, enrollment, payment, course schedule, student account, event registration, support request, or another transaction or service you have requested. These operational or service-related communications may be necessary for us to provide the relevant service.

Separately, where permitted by law, we may send information about Renas Academy courses, events, workshops, educational resources, promotions, career-development opportunities, or related services.

Where Canada’s Anti-Spam Legislation or another law requires consent for a commercial electronic message, we will seek to send such communications in accordance with applicable requirements. Marketing emails will provide an unsubscribe mechanism where required.

Unsubscribing from promotional communications does not necessarily prevent us from sending non-promotional communications that are reasonably necessary to administer an existing application, enrollment, transaction, student account, or other requested service.

19. Telephone Communications

If you provide a telephone number, we may contact you in connection with an inquiry, application, admissions process, enrollment, scheduled appointment, student-support matter, payment matter, event registration, or other service-related activity.

Where applicable, your communication preferences and applicable laws will be respected.

20. Classes, Webinars, and Video Conferencing

Some Renas Academy activities may take place through video-conferencing or online collaboration platforms.

When participating in an online class, workshop, admissions meeting, webinar, or event, information such as your display name, profile image, audio, video, chat messages, screen-sharing content, or participation information may be visible to instructors or other participants depending on the platform and activity.

Third-party video-conferencing services may separately process information according to their own privacy policies.

You should avoid displaying confidential or unnecessary personal information when sharing your screen or communicating in a group setting.

21. Recording of Classes or Events

Certain classes, webinars, workshops, information sessions, meetings, presentations, or other educational activities may be recorded.

Where an activity will be recorded, we aim to provide appropriate notice and obtain any consent that may be required.

Recordings may be used for legitimate purposes such as allowing authorized students to review course material, quality assurance, instructor development, internal training, or other purposes explained at the time of recording.

We will not use an identifiable student’s image, voice, testimonial, or participation in public marketing materials solely because the student appeared in an educational recording where separate consent would reasonably be required for that marketing use.

22. Student Communities and Collaboration

Certain programs may involve collaborative learning environments.

Students may interact through video-conferencing platforms, class discussions, group projects, messaging channels, forums, learning-management systems, or other collaboration technologies.

Information that you voluntarily share in an area visible to other participants may be seen, copied, or discussed by those participants.

Students should respect the privacy of other participants and should not disclose another student’s personal information outside the learning environment without appropriate permission.

23. Testimonials and Student Success Stories

We may invite students or graduates to provide testimonials, reviews, photographs, success stories, or other information about their experience. Participation is voluntary.

Where we intend to publish personally identifiable testimonials or similar materials for promotional purposes, we will seek appropriate authorization.

You may contact us if you have questions regarding a testimonial or other material that you previously authorized us to publish.

25. Artificial Intelligence and Automated Tools

Renas Academy may use software tools, including AI-assisted technologies, to improve administrative, educational, support, marketing, analytical, or business processes.

Where personal information is processed using an AI-assisted or automated tool, we aim to consider the nature and sensitivity of the information, the purpose for which the tool is used, appropriate access controls, and the privacy practices of relevant service providers.

We do not encourage students or applicants to submit highly sensitive personal information into AI tools unless that use has been specifically authorized and is necessary for an identified purpose.

Where an automated system is used in a manner that materially affects an individual, we will consider applicable legal requirements and appropriate human oversight.

27. Employers and Hiring Partners

Renas Academy may maintain relationships with employers, recruiters, hiring organizations, community partners, or other organizations interested in connecting with graduates.

Participation in hiring-related activities does not mean that Renas Academy will automatically provide your personal profile to an employer.

Where identifiable information such as your resume, contact information, portfolio, or professional profile is to be provided directly to a hiring partner, we will handle that disclosure in accordance with the purposes that have been communicated to you and any consent required by law.

Information that has been aggregated or anonymized may be used to describe program outcomes or trends provided that it does not reasonably identify you.

28. Service Providers

Like many modern organizations, Renas Academy may rely on third-party service providers to operate parts of its business.

These providers may support functions such as website hosting, cloud storage, payment processing, learning-management systems, email delivery, video conferencing, analytics, customer relationship management, scheduling, accounting, technical support, cybersecurity, document management, and communications.

Service providers are expected to use personal information only for authorized purposes and to protect information appropriately based on their role.

However, some providers may independently handle information according to their own terms or privacy policies.

29. Information Processing Outside Ontario or Canada

Some of the service providers used by Renas Academy may store or process information outside Ontario or outside Canada.

As a result, personal information may be transferred to or processed in another province, the United States, or another jurisdiction.

When information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction and may potentially be accessible to courts, law-enforcement authorities, regulatory authorities, or other governmental entities where legally permitted.

Where applicable, Renas Academy remains responsible for personal information transferred to service providers for processing and takes reasonable steps appropriate to the circumstances to require suitable protection.

You may contact us if you have questions about the processing of personal information outside Canada.

30. Business Transactions

If Renas Academy is involved in a proposed or completed corporate transaction, such as a merger, acquisition, financing, restructuring, sale of assets, transfer of operations, or similar transaction, personal information may need to be disclosed as part of evaluating or completing that transaction.

Any such handling of personal information will be subject to applicable legal requirements. Where appropriate, confidentiality protections may be used in connection with a proposed transaction.

31. Legal and Regulatory Disclosures

We may disclose personal information where required or permitted by applicable law.

For example, information may be disclosed in response to a valid court order, subpoena, regulatory requirement, lawful government request, investigation, or other legally authorized process.

We may also use or disclose information where reasonably necessary to establish, exercise, or defend legal claims, investigate suspected fraud, protect our systems, enforce agreements, collect amounts owed, protect the safety or rights of individuals, or address suspected misuse of our services, where permitted by law.

32. We Do Not Require Unnecessary Personal Information

Renas Academy aims to limit its collection of information to what is reasonably necessary for legitimate educational, administrative, commercial, legal, security, or business purposes.

For example, we generally do not need sensitive government identification simply for someone to request information about a course.

We encourage you not to send sensitive information through general website forms, social-media messages, or ordinary email unless we have specifically requested it and the method is appropriate.

33. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and for legitimate legal, accounting, administrative, security, dispute-resolution, and business requirements.

Different categories of information may be retained for different periods. For example, an inquiry may not need to be retained for the same period as financial records relating to tuition payments or formal records showing completion of a program.

Factors considered when determining retention periods may include the nature and sensitivity of the information, the purpose for which it was collected, applicable legal requirements, potential disputes, security considerations, contractual obligations, and legitimate operational requirements.

When personal information is no longer reasonably required, we may securely delete, destroy, anonymize, or otherwise dispose of it in accordance with our information-handling practices.

34. Security Safeguards

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss, destruction, or other misuse.

The safeguards used may depend on the sensitivity, amount, format, storage location, and nature of the information.

Safeguards may include access restrictions, authentication controls, password protections, encryption where appropriate, secure infrastructure, employee confidentiality obligations, security monitoring, data minimization, software updates, backups, provider reviews, internal procedures, and other security controls.

Access to personal information should be limited to individuals who reasonably require access for legitimate business purposes.

35. No System Is Completely Secure

Although we use reasonable safeguards, no website, internet transmission, electronic storage system, cloud service, or digital communication method can be guaranteed to be completely secure.

You should use appropriate security precautions when communicating online.

You are responsible for safeguarding passwords and account credentials associated with any Renas Academy service and should notify us promptly if you believe an account or credential has been compromised.

36. Privacy and Security Incidents

If we become aware of a loss, unauthorized access, unauthorized disclosure, or other security incident involving personal information, we will assess the circumstances and take steps appropriate to the nature of the incident.

These steps may include containing the incident, investigating what happened, taking corrective measures, documenting the incident, and reviewing safeguards.

Where applicable law requires us to notify affected individuals, regulatory authorities, or other organizations, we will take steps to satisfy those requirements.

37. Accuracy of Personal Information

We aim to maintain personal information that is reasonably accurate, complete, and up to date for the purposes for which it is used. We also rely on individuals to provide accurate information.

If your email address, telephone number, mailing address, employment information, or other relevant information changes, please update the information through available account features or contact us.

38. Access to Your Personal Information

Subject to applicable legal limitations, you may request access to personal information that Renas Academy holds about you. We may need to verify your identity before processing an access request.

In some circumstances, we may not be able to provide access to all information requested. For example, information may contain personal information about another individual, be subject to legal privilege, have been securely deleted in accordance with retention practices, or otherwise be restricted from disclosure by law.

Where appropriate, we will explain the reason for refusing or limiting access.

39. Correcting Personal Information

If you believe personal information held by Renas Academy is inaccurate or incomplete, you may request that it be corrected.

We may ask you to provide information reasonably necessary to verify the requested correction. Where appropriate, we will update information used for ongoing purposes.

41. Marketing Choices

You may unsubscribe from promotional email communications by using the unsubscribe link provided in an applicable message. You may also contact us to request that certain marketing preferences be updated.

We will process unsubscribe requests in accordance with applicable requirements.

Even after you unsubscribe from marketing communications, we may continue to send communications necessary to manage an existing application, enrollment, payment, transaction, student relationship, security matter, or service you have requested.

43. External Websites

The Renas Academy website may contain links to websites, services, job postings, educational resources, social-media services, partner organizations, or third-party applications that we do not operate.

This Privacy Policy does not govern the privacy practices of those independent third parties.

If you follow a link to an external service, we encourage you to review that organization’s privacy policy before providing personal information. A link from Renas Academy does not necessarily mean we control or endorse the privacy or security practices of the linked service.

44. Third-Party Platforms Used for Learning

Students may be asked to use external tools as part of a technology course.

For example, a programming or QA course may involve developer platforms, code repositories, cloud environments, testing tools, collaboration systems, or other technology products.

When you create an independent account directly with a third-party platform, the information you provide to that service may be governed by the third party’s privacy terms.

Students should avoid uploading confidential, proprietary, or sensitive personal information into course tools unless explicitly instructed and authorized to do so.

45. GitHub, Portfolios, and Public Projects

Some technology programs may involve creating projects that students choose to make publicly accessible through GitHub, portfolio websites, or similar services.

Publicly publishing a repository or portfolio can make its content available to anyone on the internet.

Students should carefully review files before making repositories public and should never publish passwords, authentication keys, API secrets, financial information, personal identification documents, confidential company information, or personal information belonging to others.

Renas Academy is not responsible for information a student independently chooses to publish publicly through a third-party service.

46. Children’s Privacy

Renas Academy’s primary programs are intended for adults and individuals capable of enrolling in professional education and training.

Our website and general bootcamp services are not designed to intentionally collect personal information from young children.

If we offer a program specifically designed for minors, we may provide additional privacy information and obtain consent from a parent or guardian where appropriate or required.

If you believe a child has submitted personal information to us in circumstances where authorization was required, please contact us so that we can review the matter.

47. International Visitors

Although Renas Academy operates from Ontario, our website may be accessible from other provinces, territories, or countries.

If you access our services from outside Ontario, additional privacy laws may apply depending on the circumstances.

This Privacy Policy is primarily designed to describe Renas Academy’s privacy practices as an Ontario-based organization. Where another applicable privacy law imposes additional requirements, we will assess and address those requirements as appropriate.

48. Privacy by Design

We seek to consider privacy when developing or changing systems, services, application forms, course platforms, and administrative processes.

Where practical, we aim to limit the collection of personal information, restrict unnecessary access, choose service providers thoughtfully, establish reasonable retention practices, and incorporate appropriate security safeguards.

Privacy and security practices may evolve as our organization, services, and technology change.

49. Employee and Contractor Access

Renas Academy personnel, instructors, contractors, or service providers may require access to limited personal information in order to perform legitimate duties.

For example, an instructor may require access to a student’s name, course enrollment, assignments, and educational progress but may not need access to unrelated financial information.

We aim to limit access based on legitimate responsibilities and operational requirements. Individuals with access to personal information are expected to handle it appropriately and maintain confidentiality consistent with their role.

50. Aggregated and De-Identified Information

We may create aggregated, statistical, or de-identified information based on information collected through our services.

For example, we may calculate the number of students enrolled in a program, general course-completion rates, broad student-interest trends, or website usage statistics.

Where information has been appropriately anonymized so that it no longer reasonably identifies an individual, we may use it for analytics, research, business planning, program development, reporting, or other legitimate purposes.

We will not present aggregated statistics as identifying a particular student unless appropriate authorization has been obtained.

51. Research and Program Improvement

We may analyze student feedback, application trends, course engagement, completion information, website activity, survey responses, and other relevant information to improve Renas Academy programs.

The purpose of this analysis may include identifying areas where students require additional support, understanding which courses are most useful, improving curriculum structure, developing new programs, improving admissions processes, and evaluating overall student experience.

Where possible and appropriate, aggregated or de-identified information may be used for these purposes.

52. Fraud Prevention and Misuse

We may use information reasonably necessary to protect Renas Academy, students, instructors, systems, and service providers against fraud, unauthorized account access, cybersecurity threats, abuse, payment fraud, academic misconduct, or other misuse.

This may include reviewing account activity, transaction information, login information, communications, or technical logs where appropriate and permitted by law.

53. Changes to Our Business

Renas Academy may introduce new programs, features, technologies, learning platforms, service providers, or business processes.

When these changes materially affect how personal information is handled, we may update this Privacy Policy or provide additional privacy notices.

54. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, technology, business practices, service providers, or legal requirements.

When the policy is updated, we will change the "Last Updated" date displayed at the beginning of the policy.

If a change materially affects the way we use personal information already collected, we will take any additional steps required by applicable law. We encourage users to review this page periodically.

55. Privacy Questions and Complaints

If you have a question, concern, complaint, request for access, request for correction, request to withdraw consent, or another privacy-related request, please contact our Privacy Officer.

We will review privacy concerns and aim to respond within a reasonable period. We may need to verify your identity before discussing or providing personal information.

Our Privacy Officer can be reached through the contact details published on our website. Please mark privacy-related correspondence as a "Privacy Request" so that it reaches the right person.

56. Complaints to a Privacy Regulator

We encourage you to contact Renas Academy first if you have concerns about our handling of personal information so that we have an opportunity to review and address the matter.

Depending on the circumstances and applicable law, you may also have the right to contact an appropriate privacy regulator, including the Office of the Privacy Commissioner of Canada.

Nothing in this Privacy Policy is intended to limit rights available to you under applicable privacy law.

57. Contact Us

Questions about this Privacy Policy or Renas Academy’s privacy practices may be directed to our Privacy Officer, using the contact details published on our website. Renas Academy is based in Ontario, Canada.

We appreciate the trust that students, applicants, website visitors, instructors, partners, and members of our community place in Renas Academy.

We are committed to treating personal information responsibly and continuing to review our privacy and security practices as our organization grows.

Last updated: August 19, 2026